SHIPPING & DELIVERY
Where we deliver, what it costs, and how long it takes.
1. Where we deliver
Within South Africa, we deliver PostNet to PostNet. Your order is sent to a PostNet branch near you, and you collect it from there. Please put your preferred PostNet branch in the order notes at checkout.
For orders outside South Africa, email sales@zimos.co.za and we will arrange international shipping with you.
2. What delivery costs
- PostNet to PostNet delivery within South Africa: free.
- International delivery: charged according to the shipping rates set by the courier company.
3. How long it takes
Orders are packed within 2 working days of payment. PostNet to PostNet delivery then takes 2–4 working days. We will tell you if anything is out of stock rather than leaving you waiting.
4. Collection
We do not offer collection from our offices. The only way to collect an order is from the PostNet branch near you, once your parcel has arrived there.
5. Tracking and delays
We send a tracking reference where PostNet or the courier provides one. Delays caused by weather, load shedding or courier backlogs are outside our control, but we will keep you informed and help you chase a parcel.
6. If it arrives damaged
Check the box when you collect it. If it is damaged in transit, tell us within 2 days with a photograph, and see our Returns and refunds policy.
How to contact us
Interworld Board Games (Pty) Ltd, registration number 2026/498606/07.
Director: Abdul Monien Kader
Registered address: 54 Gamsa Street, Rylands Estate, Cape Town, Western Cape, 7764
General enquiries: info@interworldboardgames.com
Orders: sales@zimos.co.za
Website: www.zimos.co.za